RUSH: Folks, a real quick — you’re gonna love me for this if you haven’t done it yet. If you happen to be lucky enough to be one of the 10 million people that got an iPhone 6 or 6 Plus, Apple today released a software update 8.0.1 that’s designed to address some bugs in the 8.0. Do not update to it yet. It’s okay if you have an iPhone 5S or 5 or 5C or 4, but if you have a new 6 or 6 Plus, don’t do it. What happens is it disables your cell connection, and it also causes some problems with the fingerprint ID.
Now, I have a question about this, a serious tech question. 8.0.1 has been in testing for I’m told a week, and the people who have been testing it are carrier partners. That’s how it’s referred to. Well, a carrier partner is a cellular company: AT&T, Verizon, Sprint, T-Mobile. How in the world can this thing be tested for a week and not spotted that it disconnects and disables the phone’s cellular connection? I do not understand how that happens. Now, I understand bugs in software. I frankly think software writers do some of the most talented work there is going on in the world today. It is so intricate, you can’t imagine it.
But this cell phone, how in the world do all of these people testing this update at all these cell networks not spot that the update disables the cell connection? Normally they let developers test these updates for a week or a month or whatever before they release them, and these kind of bugs are found. That’s why they’re called betas. This one mystifies me. But I mean there are a lot of people out there who have updated today who’ve lost their cell ability in the phones. And I just do not understand how in the world testing for a week with cellular network companies does not reveal this.
I mean, that’s their business. There must have been something that had to happen after it was signed off on. Maybe something in the download process corrupts a portion of the code. I don’t know enough to know. But just be advised, if you have a new iPhone 6 or 6 Plus in your software update today there’s 8.0.1 and don’t do it yet. They’ll fix it. They’ll fix it real fast. It’s gonna be a simple fix. It just amazes me that it’s not spotted in a week of testing by the cellular networks themselves?
RUSH: Okay. So Apple pulled the 8.0.1 update so you’re in no danger of accidentally doing it, and there is a fix. You have to… (groans) What you have to do is connect your phone to iTunes and back it up, first thing, and then click “restore,” which will turn it brand-new. You restore from the backup you just did. That puts all your stuff back on and you restore with iOS 8 and you fix it. That’s the simplest fix — or take it somewhere and get a new phone. But there’s a fix for this if you know how to use iTunes with these things.